In the liquefied
petroleum gas (LPG) industry where the main product is a commodity that appears
to be the same across all brands, Isla LPG Corporation (ILC) and its
practically new brand Solane successfully distinguished itself not just from
its competitors but more importantly from its former brand name, and ended 2012
with very promising growth figures that assure a prosperous year ahead.
The year 2012 marked a milestone for
Isla LPG Corporation, having successfully re-branded and transitioned Solane
from Shellane. High acceptance in the market was evidenced by the over-all
volume performance that increased by 6%, complemented by a 10% increase in
distributor base. This was a real achievement in an industry that grows only by
1% year on year. Loyal customers were retained and there is a deluge of
inquiries from prospective business partners.
Isla LPG Corporation positions
Solane as a product that not only caters to the domestic household market, but
also serves other segments such as commercial, industrial and autogas. It is
the only LPG company that provides anything from pure propane to pure butane
and everything in between, at the highest quality level. Moreover, Solane is the
trusted LPG product solutions provider of industry giants, examples of which
are Puyat Steel, Nestle, Monde Nissin, the URC Group, major malls and top hotel
chains in the country.
According to ILC Philippines’ chief
operating officer Ramon del Rosario, the years of partnership with the
country’s industry leaders are a testament to their trust in the company’s
consistent delivery on quality, safety and technical expertise. “We are always
at the forefront of innovation and continue to look for ways to improve energy
efficiency, provide savings, and allow companies to comply with the Clean Air
Act by looking for other unique applications for LPG,” he said.
This year, Isla LPG Corporation,
particularly its brand Solane, is aiming for a double-digit growth in all its
customer segments. In order to achieve this growth, del Rosario said the
company will focus not on keeping up with the competition, but on staying
ahead.
Its strategies
include tapping on the technical expertise of one of its principals, its
business partners as well as ties abroad, including through the World LPG
Association; continuous training and competency development of its technical
and sales team; expanding logistical capability through a very modern filling
plant facility in Calamba; introducing new applications for LPG that will
benefit the industrial customers; and improving customer services.
“To pursue our prospects for the
company, we will continue to understand and internalize the needs of all our
customers – from all our different product segments. Once we do that, we will
custom-fit our offer and provide value propositions that respond to their
unique needs,” said ILC chief executive officer, Toshihisa Fuse.
With a commitment of giving
Filipinos access to safe, sustainable and innovative LPG solutions, Solane
develops and provides value-laden products, services and programs.
For commercial establishments to get
the most value and maximum usage of their LPG products, the Pure Propane
commercial cylinders were introduced, minimizing residual product left inside
the LPG cylinder.
To match the busy
lifestyle of homemakers, Solane’s Hatid Bahay delivery system is now more
efficient and convenient with the launch of the Online Ordering service. It is
also beefed up by the 7-Point Safety Check, an exclusive and free-of-charge
service conducted by Solane’s well-trained riders to ensure that customers get
quality LPG and have properly installed cylinders. Customers are also given
100% assurance of their LPG contents through a free weight-check service called
Timbang Challenge.
Building a closer
relationship with its customers, Solane also utilizes the internet to provide
them information about the brand’s different products and services, know-how’s
and safety precautions in handling and storage of LPG, emergency responses, and
even recipes for the whole year that moms can easily prepare. Solane’s website
(http://www.solane.com.ph) also updates
customers about promos and upcoming events of the company.
Consumers should
look forward to the continuation of the two successful promotions that were
launched last year namely the Solane Loyalista Plus Card and KasosyoKard.
Given to Loyal Hatid Bahay and
showroom walk-in customers, the Loyalista Plus Card can be used for exclusive
deals and discounts at Solane partner establishments nationwide. On the other
hand, the KasosyoKard is for Solane’s channel partners, allowing them to earn
corresponding points on number of purchases made and exchange these for various
home items.
As part of its values formation
program, the company is also reviving Little Miss Shellane, bringing back the
teen-kiddie beauty pageant as Little Miss Solane. The pageant is a venue for
girls from 8 to 16 years of age to discover, develop and nurture their talents
and potentials to grow into empowered, responsible and successful women in
their own right.
Overall, ILC wants to continue its
commitment to giving life and energy to Filipino households and establishments
by providing safe, sustainable and innovative LPG solutions. “We want to be a
solid and stable LPG solutions provider, pioneering in every aspect and
fuelling the industry’s growth in the many years to come,” said del Rosario.
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